Files & processing
Zipivo PDF processes document content on your device. If an operation fails, keep the original file and try again with a different document or compression level.
About Zipivo PDF →Zipivo Support
Need help?
Start here.
Zipivo PDF is still preparing for public release. This page already covers the main product and subscription questions; direct support contact will be activated before launch.
CURRENT STATUS
Pre-release support
Public support mailbox is being configured.
What leaves my phone?
PDF contents, document text, filenames, file paths, passwords and source images are not uploaded to Zipivo servers for document processing.
Read Privacy Policy →Manage Premium
Android subscriptions are managed through Google Play. Once the app is live, billing screens inside Zipivo PDF will provide access to subscription management.
Available after Google Play launch
Common questions
Before you contact support.
Does Zipivo upload my PDF to compress it?
No. Zipivo PDF's document processing is designed to happen directly on your Android device. The PDF contents are not uploaded to Zipivo servers for compression.
Will compression always save 72.6%?
No. The 72.6% figure shown on the website comes from one real test using a 3-page image-heavy PDF. Results vary depending on the document.
Does Zipivo overwrite my original PDF?
The app is designed to export a new output file rather than silently overwrite the source. Keep important originals backed up anyway.
How do I cancel a subscription?
Once Zipivo PDF is available, subscriptions purchased on Android will be managed through Google Play. Cancellation prevents future renewal according to Google's billing rules.
Where is the support email?
We are not publishing an address until the monitored Zipivo support mailbox is configured and tested. It will appear on this page before public release.
Direct support
Contact channel coming before launch.
We would rather show no email than publish an address that is not yet monitored. This section will be replaced with the verified Zipivo support contact.
Being configured